Autotransact Reserve Online Terms & Conditions

These Terms and Conditions ("Terms") describe the rights and responsibilities of you and us in relation to your reservation of a vehicle through this website.

Reserving your car online

On our website there is an option to pay £99 to reserve a car for 2 days by paying a fully refundable reservation fee on it.

The prices displayed on our site are inclusive of VAT.

If you decide to reserve a vehicle by paying a reservation fee, you will be asked to enter your personal and card details via Stripe (see the ‘Paying a Reservation Fee’ section below). Please note that payment of this reservation fee means no obligation to buy. This fee is merely to cover the cost of us removing this vehicle from sale for you to attend our Dealership to view it, or to proceed with a sale, but is deductable from the sale price.

Paying a Reservation Fee

If you choose to reserve a car by paying a reservation fee, you will be asked to enter your personal details, address, and payment card information. When you click on "submit payment", the amount of the reservation fee will be debited from your payment card immediately. After paying a reservation fee, you will receive an email from us that acknowledges receipt. Please note that this does not mean that your reservation has been accepted. Please note that under no circumstances does payment of this reservation fee create a legally binding contractual arrangement for the sale of the vehicle to you. All reservations are subject to acceptance by us, as we need to check that the car has not already been sold or reserved earlier by someone else. We will confirm our acceptance of your reservation by sending you a confirmation email (the "Reservation Confirmation").

Your vehicle will be reserved for 2 days from the day the deposit has been made. Please note that should you fail to attend within this timescale and/or complete the purchase within this timescale, the reservation fee is refundable, unless we have expressly agreed with you to withhold the vehicle for longer.

We will be in contact with you within 24 hours to discuss the next steps required to complete your purchase.

Please note that if you wish to test drive the vehicle please remember to bring your Driving Licence with you.

Cancelling Your Reservation

If you decide not to purchase the vehicle, you can request a refund of the reservation fee at any time, prior to signing a vehicle order form agreeing to purchase the vehicle. Your reservation payment will be refunded in full, usually within 3-5 days. Cancellations of a reservation should be submitted via email to your Sales Executive.

Security

We will use the information provided in accordance with our Privacy Policy.

Payments

Payments are processed securely by our payment processor partner, Stripe. When you are paying a reservation fee, you will need to enter your debit or credit card information. You warrant that you have appropriate authority to use the payment card details which you enter. By entering your debit or credit card information, you agree to the use of that information by Judo for the purpose of paying the amount due and processing your payment.

Other

Used vehicles are supplied from several different sources, including part-exchange, ex-demonstration vehicles, courtesy vehicles, manufacturer, and business user vehicles and as such may have had multiple users. Please be advised this does not affect your statutory rights.

Complaints and Dispute Resolution

For any complaints, please visit www.platinummotorgroup.co.uk

Privacy policy

You can find our privacy policy on our website along with details of managing your data and marketing preferences

Other Legal Terms

We will not be liable to you for any failure or delay in our performance under these Terms if caused by circumstances beyond our reasonable control (such as acts of God, war, terrorism or industrial action). No other person has any right to enforce any of these Terms. Any waiver of any provision of the Terms will be effective only if in writing and signed by us. Each of the paragraphs in these Terms operates separately. If any courts or relevant authority decide that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. Any rights not expressly granted herein are reserved.

These Terms and your use of the Service, including any dispute or claim (whether in contract, tort or otherwise) arising out of or in connection with them, will be governed by English law. We both agree that the courts of England and Wales shall have exclusive jurisdiction over any such dispute or claim. However, we acknowledge that in certain cases, if you are purchasing as a consumer, applicable law may allow you to bring a claim (or be sued) in your own jurisdiction.

Want us to call you back?

Enter your details & we'll get back to you within 1 working day

Contact Us

Platinum Motor Group, Unit 12 Meridian Motor Park, North Bradley, Trowbridge, Wiltshire, BA14 0BJ

Platinum Motor Group is a trading name of Renrod Limited. Registered Office, Platinum Motor Group, Unit 12 Meridian Business Park, North Bradley, Trowbridge. BA14 0BJ. Registered in England No. 1210595. VAT Registration No. 821 9379 14. Renrod Ltd t/a Platinum Motor Group is authorised and regulated by the Financial Conduct Authority. FRN: 609091. We are a Credit Broker not a Lender and can introduce you to a limited number of lenders. An introduction to a lender does not amount to independent financial advice. Our approach is to introduce you first to the relevant manufacturer supporting finance company. If they are unable to make you a finance offer, we will inform you and request your permission to submit a proposal to another of our lenders. Please ask for a list of our funding partners. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions and our manufacturer supporting finance companies also provide funding for our vehicle stock and financial support for our training and marketing. However, any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. Renrod Ltd t/a Platinum Motor Group is an Appointed Representative of AutoProtect (MBI) Limited for General Insurance distribution purposes which is authorised and regulated by the Financial Conduct Authority for Insurance Distribution (Firm Reference Number 312413). You can check this on the FCA Register by visiting the www.fca.org.uk